COMMUNICATIONS

Technology Services Division

You can reach the Technology Services Division at (513) 785-1271.

You can reach IT Services at (513) 785-1088.

You can reach BRICS Support at (513) 785-1299.

Technology Services Unit

Technology Services is comprised of two units, Information Technology (I.T.) and Communications Technology. The I.T. group is focused on core business systems of the Sheriff’s Office while Communications Technology staff are focused on the communications related systems. 2022 offered an exciting opportunity to bring in new technical staff with diverse skillsets and a myriad of experience.

writing; desktop support; and general troubleshooting.

You can contact IT Services at 513-785-1088 or by opening an IT support ticket. You can contact the BRICS unit at 513-785-1299.

I.T. Services

The Information Technology unit of the Butler County Sheriff’s Office is responsible for supporting the computer and non-emergency telephone systems of the Sheriff’s Office. The group consists of a manager, Kyle Klein, and two technicians. I.T. supports around 1,000 users and 20 software systems. These systems are utilized by the Sheriff’s Office as well as 15 outside agencies.

In 2021 I.T. led a project to replace the software used by the Corrections Division. The legacy application, Vision Jail, was replaced with Central Square Jail Professional. The new application has greater vendor support, regular updates, and a more efficient user interface. This simplified and more efficient interface has reduced both training requirements and mistakes made by users.

In 2022 I.T. led another major software replacement; the legacy VisionAir suite of applications was replaced with a single browser-based application called CentralSquare RMS Web. This application is used for creating incident reports (police reports), managing investigative cases, providing records to the public, and sending crime statistics to the State of Ohio. The new application features customizable user interfaces and workflows. The customizations allowed the software to be tailored to the users and resulted in a more simplified and efficient experience. The browser-based architecture has also reduced the strain on I.T. resources because there is no software to be installed directly on the user’s computer. 

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